Responsible for overseeing both the opening and closing of the store and managing fellow employees during store hours.

Assisted customers with various needs or complaints both in-store, over email, and over the phone.

Digitally reserved customer’s various events such as birthday parties, field trips, or work events using the store register’s POS system.

Organized the layout of and updated the register’s POS system to match current retail stock and various store prices.

Prepared physical and reference materials needed for fellow employees to properly host each reserved birthday party/event.

Relied upon as the store’s unofficial IT expert whenever the store register, office computer, or other electronics needed fixing or adjusting.

Considered the primary manager of the store’s Virtual Reality (VR) equipment, often called upon when some aspect needed fixing, or another employee required aid.

Took initiative to create a digital manual for each VR game the store had available, including the game’s controls, plot, and useful tips for both player use and employee reference.

Prepared the register for the next day by counting the physical money and reconciling the night’s receipts.

Assisted in the creation of various promotional artwork, such as updating the brochures, creating fliers advertising new events, and touching-up the design for the large banner used for the VR area.